How long will it take for my order to arrive?

Most orders are prepared and shipped within 24 hours of the order being placed. When it has been boxed, and a label has been created for your tracking, you will receive an email confirmation with that information. Domestic U.S. Customers typically receive their purchase within 1-5 business days after purchase. Please refer to our Shipping Page for more information.

 

What is your return policy?

We accept returns for any reason within 30 days of purchase. Please refer to our Return Policy for more information.

 

Are all the items you sell authentic?

Yes. All products are purchased from authorized retailers and are 100% guaranteed authentic. We do not carry fakes, counterfeits, B-grades, factory variants, or unauthorized pairs.

We guarantee the authenticity of every item we sell. If you would like your sneakers to be verified by an independent authenticator, please place your order through our eBay store. Learn more about the process here. 

 

What condition are your items in?

All products on Sneaker Space are in Brand New condition and will come in the original shoebox. Minor damage may be present on some boxes.

  

Do I have to pay sales tax?

If you are purchasing from outside of West Virginia, you will not be charged sales tax at checkout. If you are an international customer, you may be subject to additional fees, such as customs and duties, when your item arrives in your country. These fees are typically determined by your country’s receiving agencies.

 

When will you get more of an item that is sold out?

Restocks of styles and/or sizes depend on the availability within our network of authorized retailers. We cannot predict when a shoe will be back in stock or available in a specific size. If your looking for a recent release, please let us know, as we may be able to source the item.

 

I couldn’t find an answer to my question. How should I contact Sneaker Space?

You have several ways to contact us. You can send us an email to support@thesneakerspace.com, submit an inquiry through our website’s contact form, or send a message through the chat button. We will respond as soon as possible. Thank you for your patience.